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Nexus App AI support and contact
Before you write
Nexus App AI support replies by email, in plain words. Before you write, look through the questions on the home page, where sixteen common ones are answered. If your question is about money held at a broker, tell us which broker, because it holds the money and we do not.
Complaints
Email [email protected]. Tell us what happened, when it happened and what outcome you would like. We acknowledge every complaint formally within 48 business hours. If it concerns a broker or an account, you may also need to complain to the broker and, where there is one, its ombudsman or dispute scheme.
Nexus App AI support hours
24/5 Trading Desk Support, Monday 00:00 UTC to Friday 24:00 UTC. That is five days a week, not seven: the markets close for the weekend and so does our desk. You can email [email protected] at any time, and we reply within those hours.
Company details
Quantum Software Technologies Ltd, trading as Nexus App AI.
Company number 14209581, registered in England and Wales.
128 City Road, London, EC1V 2NX, United Kingdom.
How to report a fake website or fraud
If you find a site, advert or message that uses our name and is not on nexusappai.io and www.nexusappai.io, do not pay it and do not share your details. Send us the address and a screenshot at [email protected]. If you have already paid, call your bank straight away, then report it to Action Fraud in the UK or to the matching service in your country.
This form is the registration form, not a message box. To ask us something, email [email protected].
- Free to join. Nothing is charged and no deposit is taken.
- You set the risk. Per trade, before anything runs.
- One click to halt. Halt Execution stops new orders.